Rowan Pay Privacy Policy

Last updated: February 4, 2019

Welcome! Thank you for your interest in Rowan Pay ("Rowan Pay"). This privacy policy ("Policy") explains the information we collect when you access or use our website or mobile application (collectively our "Services"), as well as how we use, disclose, and protect this information. Your access and use of our Services indicates your consent to the terms of this Policy and our Terms of Use.1

Information We Collect

Information You Provide

Registration. When you register, we ask you to provide us with certain information, including: your name, e-mail, physical address, phone number, username, and password. This information is used to comply with Know Your Client (KYC) and Anit-Money Laundering (AML) laws.
Payment Information.
We do not collect your payment information such as payment card number, card expiration date and billing.
If you communicate with us by, for example, e-mail, telephone, or online form, any information provided in such communication may be collected.
Geolocation Data.
When you use our Services, we may collect geo-location information to operate and provide our Services.

Automatically Collected Information

Tracking Technologies. When you use our Services, we may store data you provide on your device. This information may be used to remember your log-in status and viewing preferences from prior use of our Services, and otherwise to enhance your online experience.

How We Use Information

We may use the information we collect for various purposes, including:
Operate our Services.
We use the information collected to: (i) respond to your requests; (ii) provide customer service; (iii) improve our Services; (v) give you information about your account; and (vi) provide you with a safe, efficient, and customized experience.
We will communicate with you if you have provided us the means to do so. For example, if you have provided your phone number, we may call you to discuss our Services. If you have given us your email address, we may send you promotional email offers or email you about your use of the Services. Note, that if you opt-out of receiving our promotional emails, you may still receive transactional emails from us.
We reserve the right to access, use, preserve, transfer, and disclose, at any time without notice to you, any information as reasonably necessary to: (1) comply with any applicable law, regulation, subpoena, court order, or legal process, or respond to any governmental requests or regulatory investigation and to cooperate with law enforcement, if we believe such action is required or permitted by law; (2) enforce or apply this Policy or our Terms of Use or other agreements, including investigating any potential violations; (3) protect the safety, property, integrity, rights, or security of our users, our employees, any third party, or our Services or equipment; or (4) detect, prevent, or otherwise address fraud, security, or technical issues related to our Services or the products or services of our business partners.

How We Disclose Information

We may disclose the information we collect, including in the following ways:
Business Transfers.
 We may choose to buy or sell assets, and may share and/or transfer your information in connection with the evaluation of and entry into such transactions. Also, if our company (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your information could be one of the assets transferred to or acquired by a third party.
 We reserve the right to access, read, preserve, and disclose any information for the purposes described above under Legal.
Aggregate & De-Identified Data.
We may de-identify your information and process and share it in an anonymous and/or aggregated form for purposes in addition to those described above.

Your Choices

You may change or correct your information, or express your concern about the use of your informationat any time. To do so, please contact us via the email address or phone number provided below in the Contact Us section.

Transborder Transfer

If you live outside of the U.S., your information may be subject to privacy laws that are different from those in your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by recipients in countries outside of the EEA and Switzerland, including the U.S., where you may have fewer legal rights in relation to your information. By providing your information and/or using our Services, you consent to any transfer and processing in accordance with this Privacy Policy.


We seek to use reasonable organizational, technical, and administrative measures to protect information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used our Services. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact Us section below.


Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Updates to this Policy

From time to time we may, in our discretion, make changes to this Policy. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we may notify you through the Services or by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. Your continued use of our Services after we have updated this Policy constitutes your acceptance of the changes.

Contact Us

If you have questions about this Policy please contact us by emailing